Site management is not the responsibility of ROPUK After-Care who is the property management company. ROPUK After-Care resorts teams tend to have higher visibility when working on the developments and sometimes assumptions are made those are responsible for all matters on-site; this is not the case. However, there is a clear division in responsibility when it comes to management of the common facilities, gardens, pathways, lifts, staircases and amenities, such as swimming pools, restaurants, etc.

Most of the common facilities and amenities on-site ROPUK After-Care has no responsibility for, however on occasions there may be things that need attention. ROPUK After-Care teams (or their contracted representatives) work very closely with the developers’ on-site staff to ensure the high standards of the development are maintained properly.

Whenever there are faults noticed or work that needs doing to maintain the development ROPUK After-Care staff are there to escalate the details to the site management teams to carry out the work necessary. It is this close working relationship that provides the travel industry with the confidence to place bookings through ROPUK After-Care.

In addition, ROPUK After-Care meets with the site management team on a regular basis to discuss the development and how it is operating; with actions recorded during the meeting and these are followed up until completed to our satisfaction.